Microsoft Office 365 Email Archiving using MailStore Server 6

Email Archiving for Microsoft Office 365 - MailStore Server 6 provides full support when archiving the new cloud office

Right on time for the release of Microsoft Office 365, deepinvent Software GmbH, maker of the MailStore product line, has announced that it is to provide full support for email archiving with the new cloud service. The latest version of the MailStore Server, the software solution for SMEs, can automatically archive individual Microsoft Office 365 inboxes as well as all emails in the company that are sent or received using Microsoft Office 365. This means that MailStore Server for Office 365 offers the same support as for local email servers like Microsoft Exchange 2007 and 2010. Legally compliant email archiving is now a reality for the new cloud office.

Another benefit of the central archiving of emails in the Microsoft Office 365 cloud is that companies can also access all emails locally and can therefore retain control over them. This means that a full email archive can be maintained, including historical emails, which guarantees data security and safeguards the company’s independence from external server providers over the long term.

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Advanced Email Automation Software - Email2DB

Xerox Improves Customer Support with Email Automation - Xerox Corporation the leading global enterprise for business process and document management, improves its support tracking and fault resolution using Email2DB advanced email automation software to deliver enhanced customer service.

Xerox Corporation the leading global enterprise for business process and document management has taken a significant step in improving its support tracking and fault resolution with the implementation of Email2DB advanced email automation software.

With clients that include global leaders like The Dow Chemical Company, Fiat Group, Ingersoll Rand, and Procter & Gamble customer support for Xerox has always been critical to the companies success, the product support division of Xerox manage and maintain the essential processes that these businesses count on to be successful.

Prior to the implementation of Email2DB, Xerox product support division standard support process relied heavily on technicians following up customer support tickets with calls. Whilst this method provided Xerox clients with good customer service, the practice of having technicians follow up on ticket status was not only time consuming but also had a significant impact on operating costs.

With a global customer base including clients such as NASA, Microsoft, Avaya, Carrefour, Ericsson and SAP, Email2DB offered the proven software solution, expertise and support Xerox were seeking in a strategic partner to help further improve their support process.

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